Privacy Policy

Your privacy is important to us. This Privacy Policy outlines how Peladus collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you interact with our website or place an order, we may collect the following types of information:

  • Personal Information: Name, Email Address, Phone Number, Shipping/Billing Address.

  • Order Information: Products purchased, payment method (via secure payment gateway), transaction ID.

  • Device Information: IP address, browser type, and usage patterns through cookies and analytics tools.

  • Communication Data: When you contact us through email, WhatsApp, or forms.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Communicate order updates, delivery, or support.

  • Improve your shopping experience.

  • Respond to inquiries and customer service requests.

  • Send promotional offers or product updates (only if you opt-in)

3. Data Protection & Security

We take reasonable steps to protect your data using secure servers, encryption, and limited access. Your payment information is processed via trusted third-party gateways and is never stored on our servers.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data only with:

  • Trusted logistics and shipping partners.

  • Payment processing partners.

  • Legal authorities, only if required by law.

5. Cookies and Analytics

We use cookies to improve website performance and track user behavior for analytics purposes. You can disable cookies in your browser settings at any time.

6. Third-Party Links

Our site may contain links to third-party sites (e.g., payment pages, social media). We are not responsible for the privacy policies of external sites.

7. Your Rights

You have the right to:

  • Access or update your data.

  • Request deletion of your data.

  • Opt-out of promotional emails at any time.

To make any requests, email us at support@peladus.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

Thank you for trusting Peladus. Your privacy is our priority.